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Frequently Asked Questions

Everything you need to know about Decision-Making Numerology, our method and our service.

About Numerology

Discover the fundamentals of Decision-Making Numerology

What is numerology?
Numerology is an ancient symbolic practice that studies the meaning of numbers and their influence on our lives. It allows you to decode your personality, talents, challenges and life path through the analysis of your name and birth date.
What is the Tree of Life in numerology?
The Tree of Life is a structured method that organizes the analysis into seven keys. Two Roots carry your fundamental needs: the life path, drawn from your birth date, and the expression, drawn from your first names and your birth surname. The Trunk carries your life objective. Then come the four keys of behaviour: the Bark (the image you project), the Branches (your way of acting), the Leaves (your emotional needs) and the Fruits (your fulfillment needs). The sum of the triangle, the life dynamics, is the sap: a general orientation, not an eighth key.
Where does this method come from?
Our method is based on the Pythagorean tradition, named after the Greek mathematician Pythagoras (6th century BC) who established the correspondences between letters and numbers. The tree metaphor, however, belongs to the method itself: it was created to make the seven keys legible, and comes neither from Kabbalah nor from the sephirotic Tree of Life.
Is it an exact science?
Numerology is not an exact science: it is a symbolic decision-support and self-knowledge tool. It offers reference points to inform your choices, never predictions. You remain in charge of your decisions.
Is numerology compatible with my beliefs?
Numerology is a self-knowledge tool independent of any religion. It can be practiced by people of all beliefs or non-beliefs. Its symbolic approach focuses on universal archetypes and mathematical patterns present in identity.

Our Method

How we calculate and analyze your numerological chart

How do you calculate my numbers?
We use the Pythagorean table: letters convert to numbers from 1 to 9 and the cycle repeats (A=1, B=2, up to I=9, then J=1, K=2, up to R=9, then S=1, up to Z=8). These numbers are then added and reduced (example: 15 → 1+5 = 6) except for master numbers (11, 22, 33) which are never reduced because they carry a particular vibration.
What is a master number?
Master numbers (11, 22, 33) are double numbers that carry amplified intensity. Unlike other numbers, they are not reduced: they are written 11/2, 22/4, 33/6. One exception: the bark, calculated from the birth day, is always brought down to a single digit from 1 to 9 and never keeps a master number. They indicate high potential, and demands to match.
Why is exact spelling important?
Each letter has a precise numerical value. The exact spelling of your name (as it appears on your birth certificate) is essential because it corresponds to the vibrational energy you have carried since birth. Accents are removed in the calculation according to the Pythagorean tradition.
Should I use my birth name or married name?
Your birth name (maiden name for married women) is the one that reveals your heredity and basic chart. The married name can be studied separately to understand the influence of marriage on your identity. We recommend starting with the birth name.
What do the different levels of the Tree mean?
The Roots carry your first two essential needs: the Life Path and the Expression. The Trunk, the third, carries your life objective. Then come the four keys of behaviour: the Bark (the image you project), the Branches (your way of acting), the Leaves (your emotional needs) and the Fruits (your fulfillment needs). These seven keys form the tree; the sum of the triangle, the life dynamics, is its sap.

Your Analysis

How to obtain and understand your personalized analysis

How do I get my analysis?
Simply fill out the form with your full name, all your first names (in civil registry order) and your complete birth date. You immediately get a free preview of your key numbers. To access the full analysis, you can then choose one of our paid offers.
Is the free preview enough?
The free preview gives you your key numbers and an introduction to their meaning. It's ideal for discovering the method. The complete report offers an in-depth analysis of each number, with personalized advice, time cycles, and an overview of your numerological chart.
Can I create multiple analyses?
Yes, absolutely! You can create as many analyses as you want: for yourself with different name variations, for your children, loved ones, or to understand compatibility with the Couple offer. Each analysis remains accessible in your personal space.
Is my data confidential?
Yes. Your personal information is stored securely and is never sold or transferred to third parties. Only our technical providers access it, strictly to run the service (payment, email delivery, hosting): they are listed in our privacy policy. We use AES-256 encryption to protect your sensitive data.
How long does the analysis remain valid?
Your basic numerological chart (calculated on your name and birth date) remains valid for your entire life. However, certain cycles like the Personal Year change each year. You can redo an analysis to see the evolution of your time cycles.

Reports and Content

What our different report offers contain

What does the Essential report (39 €) contain?
The Essential report develops the 7 keys of your Tree: your fundamental triangle (life path, expression, trunk) and the sap that connects it, then your 4 behavioural keys, namely the bark (the image you project), the branches (your way of acting), the leaves (your emotional needs) and the fruits (your fulfillment needs). Your innate qualities, the talents written into your name, are added to it. Each key is explained with its meaning and what it informs in your choices. Professional 42-page PDF format with your tree of life visualization.
What does the Complete report (69 €) contain?
The Complete report (recommended) contains everything in the Essential report PLUS: your 4 calculated challenges, your analyzed family memories, and an in-depth development of each of your seven keys. ~58-page PDF format with complete visualizations.
What does the Couple Compatibility Analysis (249 €) contain?
The Couple Compatibility Analysis puts your two profiles side by side: compatibility score, condensed individual profiles, relationship dynamics, points of synergy, potential challenges and advice for moving forward together. Approximately 60-page PDF. It does not replace the individual reports: it reads the relationship itself. Suitable for couples, business partners and lasting friendships.
Is the report personalized?
Yes, 100% personalized! Each report is generated uniquely for you, with your exact numbers and interpretations specific to your chart. We do not provide generic reports. The PDF includes your name and birth date to guarantee authenticity.
Can I print the report?
Absolutely! The report is provided in high-quality PDF format, optimized for printing. You can download it as many times as needed from your personal space and print it for offline consultation or as a gift.
Is the report accessible for life?
Yes, once purchased, you have unlimited access to your report in your personal space. You can download it at any time, even years after purchase. We keep your reports as long as your account is active.

Payment and Security

Information about payments and data security

What payment methods do you accept?
We accept all credit cards (Visa, Mastercard, American Express), Google Pay and Apple Pay. Payments are processed by Stripe, the world leader in online payment, certified PCI DSS level 1 (highest level of banking security).
Is my banking data secure?
Yes, completely. We never have access to your banking data. Stripe handles the entire payment process with bank-level encryption. No credit card information is stored on our servers. Payment is made on a secure Stripe page (https).
How long to receive my report after payment?
Your calculated PDF reports arrive within minutes of payment validation, with an email containing the download link; they stay available in your account area. The three written analyses (Narrative Portrait, Couple, Business) take around thirty minutes to compose: you get an email as soon as they are ready.
Can I get an invoice?
After each purchase, a detailed receipt is sent to you by email: it contains all the information you need for your accounting. Need a named invoice or a VAT number? Write to us at contact@yourpathnumbers.com and we will issue one.
Do you offer refunds?
Our reports are personalized digital content, calculated from your birth details alone: once a report has been downloaded, we do not offer refunds. If you run into a technical problem or an error in the report, contact us and we will find a solution.
Are there any hidden fees?
No hidden fees, and both models are stated before payment. PDF reports are one-off purchases: the displayed price is the final price, with no later charge. The Compass is a subscription, monthly or yearly, renewed automatically until cancellation, with a 7-day trial then a first charge at the end of it. Cancel in two clicks from your settings, and 14 days to change your mind with a full refund.

User Account

Manage your account and access your analyses

Do I need to create an account before buying?
No! You can try our service for free without registration. An account is automatically created during your first purchase, using the email you provide. This simplifies the process and allows you to immediately access your personal space.
How do I log into my account?
Use the 'Sign in' link in the menu. Enter your email and we'll send you a magic login link (no password to remember!). Click on the link in the received email and you're automatically logged in. The link expires after 24 hours for your security.
Why no traditional password?
Magic login links are more secure and more convenient: no password to remember, no risk of weak or reused passwords. Each link is unique, temporary and encrypted. This is the method recommended by modern security experts.
What's in the personal space?
Your dashboard displays all your numerological analyses, your downloadable PDF reports and your account settings. You can create new analyses, download your existing reports and manage your profile from this space.
Can I delete my account?
Yes, you can delete your account at any time from your settings. This action will permanently delete all your personal data and analyses. Warning: this action is irreversible and you will no longer be able to access your purchased reports after deletion.
Can I change my account email?
For now, changing your email address is handled by our team: write to us from your current address at contact@yourpathnumbers.com and we will make the change. Your reports and your history stay attached to your account.

Support and Technical

Technical help and contact for any questions

I'm not receiving the login email, what should I do?
First check your spam/junk mail. If the email is not there, wait 2-3 minutes (sometimes email servers are slow). Check that the email address entered is correct. If the problem persists, try requesting a new link or contact us at contact@yourpathnumbers.com.
The PDF won't open, what should I do?
Make sure you have an up-to-date PDF reader (Adobe Reader, modern web browser). Try downloading the file again (the first download may be corrupted). If the problem persists, try on another device or browser. Contact us if nothing works, we'll resend the report.
Can I use the service on mobile?
Yes, our site is fully responsive and optimized for mobile and tablet. You can fill out the form, make payment and view your PDF report directly from your smartphone. The experience is identical on all devices.
Do you offer personalized consultation services?
Yes. Beyond the five calculated PDF reports, three written and personalized analyses are available: the Narrative Portrait, the Couple Compatibility Analysis and the Business Compatibility Analysis. They connect all your numbers into one continuous reading, delivered as a PDF. We do not offer live appointments: everything is written, personalized, and yours to keep.
How do I contact you if I have a question?
You can contact us by email at contact@yourpathnumbers.com. We typically respond within 24-48 business hours. For urgent technical questions (payment problem, report not received), specify 'URGENT' in your email subject.
Do you offer discounts or special offers?
We offer a tiered upgrade system: start with a lower level (the Discovery tier) and upgrade to a higher tier by paying only the difference (100% credit applied). Current prices already reflect excellent value for a professional personalized numerology report.

Want to deepen your knowledge?

Discover our complete guide on Decision-Making Numerology.

Didn't find your answer?

Contact us at contact@yourpathnumbers.com